In the ever changing technological environment, the end user has to face several kinds of problems. Issues like up-gradation, new development, platform switch over, software malfunctioning, training needs, all contribute to the woes of the end user. Consequence of such a scenario is the need for reliable and consistent Support Service particularly for third party products and installations.

DCL offer such a support for not only their own project but also for those implemented by third parties.

Again, the support levels offered by DCL are of different nature.

They are:

• Call Centre type support.
  
• End user site visit on call.
  
• Posting a dedicated support engineer on-site.
  
• System audit.
  
• Operations Process Audit.

Technical man power resources in any organization undergoes constant change due to high mobility of the personal. This creates situations when organizations such as development centers suddenly find they are short of hands. Further, when there is a short term need of special skills, there may not be time enough to go for fresh recruitments. We step in all such contingencies to help out our clients, using our own resource pool.